Your personal information is invaluable to us. On this page, learn exactly how Gamex Live collects, stores, and protects your data — with complete transparency.
Your Privacy Is Our Priority: By creating an account on Gamex Live, you consent to this Privacy Policy. We never sell your data or use it without your permission.
Gamex Live (https://gamexlive.pro) is a trusted online gaming and Sports Betting platform in Bangladesh. We take the privacy of our users seriously. This Privacy Policy explains how we collect, store, use, and protect your personal information.
By using the Gamex Live platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services. We are committed to keeping every piece of your information safe and confidential.
This policy applies to all Gamex Live services, the mobile version, and any new features launched in the future. A notice will be posted on the site whenever this policy is updated.
Gamex Live may collect the following types of information from you. We only gather what is strictly necessary to operate our services:
Name, date of birth, national ID number
Mobile number, email address
Mobile banking number, transaction history
Country, region (approximate, based on IP)
Gaming history, bet amounts, session duration
Browser, OS, IP address, device ID
Important: We never store your full bank card number or PIN. All financial transactions are processed securely through mobile banking gateways.
Gamex Live collects your information through several methods. Each method is explained transparently below:
When you create an account on Gamex Live, we collect your name, mobile number, email address, and date of birth. This information is used to verify your identity.
For large withdrawals, you may be required to submit a copy of your national ID or passport. These documents are used solely for identity verification and are stored securely.
When you visit our website, cookies and local storage are used to save your preferences and session information.
Every deposit, withdrawal, bet, and game result is recorded automatically. This data is retained for account security and dispute resolution purposes.
When you contact our support team, that conversation may be recorded for quality control and training purposes.
Gamex Live uses your information solely for the purposes listed below. We never use your data for any other purpose without your consent:
Our Commitment: Gamex Live never sells, rents, or trades your personal information to third parties. Your data is used solely to improve the quality of service we provide to you.
Gamex Live uses cookies to enhance your browsing experience and keep our platform running smoothly. We use the following types of cookies:
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent you from accessing your account.
Gamex Live uses industry-standard security measures to protect your information. Our security framework is described below:
In the Event of a Data Breach: If your data is ever compromised, we will notify you within 72 hours and take immediate action.
As a Gamex Live user, you have the following rights over your own data:
| Rights | Description | Applicable |
|---|---|---|
| Right to Access Your Data | The right to know what information we hold about you. | ✓ Applicable |
| Right to Rectification | The right to request corrections to any inaccurate or incomplete information. | ✓ Applicable |
| Right to Erasure | Request deletion of specific data after account closure. | ✓ Partial |
| Right to Object to Processing | The right to opt out of marketing communications. | ✓ Applicable |
| Right to Data Portability | The right to receive your data in a machine-readable format. | ✓ Applicable |
To exercise any of these rights, please contact our support team. We will respond within 30 business days. Note that certain data may be required to be retained for a specified period due to legal obligations.
Gamex Live is strictly for users aged 18 and above. We never knowingly collect information from minors. If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be closed.
A Note for Parents: If you believe your child is using Gamex Live, please notify our support team immediately. We will take swift action.
Gamex Live may update this Privacy Policy at any time. If changes are made, we will notify you through the following channels:
Continued use of Gamex Live after any changes takes effect as your acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, complaints, or requests to delete your data regarding this Privacy Policy, please contact us directly:
Email: [email protected]
Response Time: Within 24 Hours
Language: Support is available in both Bengali and English.
We believe in actions, not just words. Here are our six core commitments to protecting your privacy.
Every transaction and login is secured with 256-bit SSL. No third party can access your data.
Gamex Live will never sell your personal information to advertisers or third parties — that is our commitment.
You can view, correct, or request deletion of your data at any time. Full control is in your hands.
Independent security experts conduct regular reviews of our systems. Any vulnerabilities identified are addressed promptly.
Keep OTP-based two-factor authentication enabled on your account. It is the most effective way to prevent unauthorized access.
Our support team is always available to address any data protection concerns. Support is available in Bengali.
Your information is completely secure with Gamex Live. We stand by you with a transparent privacy policy and robust security measures.