Gaming is for fun — not stress. Gamex Live believes every player can enjoy themselves while staying within their limits and keeping a clear head. We're here for you.
Responsible gaming at Gamex Live is more than following rules — it's a mindset. We want you to enjoy every game, while making sure gaming never gets in the way of the rest of your life.
Many people in Bangladesh now spend time on online gaming and betting — and that's perfectly fine. But sometimes, without realizing it, people end up spending far more time and money than they intended. That's when problems start.
That's why Gamex Live has built responsible gaming tools from the ground up. You're in full control — how long you play, how much you spend, and when to take a break.
Keep in mind: Gaming is entertainment, not a source of income. Chasing losses with bigger bets is never the answer.
We've built these protection tools to keep your gaming experience safe and enjoyable.
You decide the maximum amount in BDT you want to deposit per day, week, or month. Once a limit is set, it cannot be exceeded.
Set a time limit for how long you play in a single session. When the time is up, you'll receive an automatic warning and the session will end.
Feel like you need a break? Set one yourself — 24 hours, 7 days, or 30 days. You won't be able to log in to your account during the break.
If you feel you need to stay away from the platform for an extended period, you can self-exclude for anywhere between 6 months and 5 years.
You'll receive an alert on your phone or screen when you've used 80% of your set budget or have been playing continuously for over 1 hour.
View a detailed report of your gaming activity and spending at any time. See exactly where your time and money are going.
Setting limits on your Gamex Live account takes just a few minutes. Follow the steps below:
Log in to Gamex Live with your mobile number and password.
Click the profile icon in the top right corner and select "Settings".
Go to the Settings menu and look for the "Responsible Gaming" tab.
Fill in the deposit, time, or bet limits you need and save your settings.
Confirm the change using the OTP sent to your mobile. The change will take effect immediately.
| Limit Type | Time Limit | Status |
|---|---|---|
| Daily Deposit Limit | Resets daily | Active |
| Weekly Deposit Limit | Monday to Sunday | Active |
| Monthly Deposit Limit | Calendar month | Active |
| Session Time Limit | Every login | Active |
| Bet Amount Limit | Every game | Active |
| Self-Exclusion Break | 1 day – 30 days | Active |
| Long-Term Self-Exclusion | 6 months – 5 years | Active |
Good to know: Limit reductions take effect immediately. To increase a limit, you'll need to wait out a 72-hour cooling-off period. This is in place for your own protection.
Read through the questions below. If you answer "yes" to more than three, please talk to our support team.
If you or someone close to you is struggling: There's no shame in it. Asking for help is the bravest thing you can do. The Gamex Live support team will assist you with complete confidentiality.
Register on Gamex Live and set your gaming limits from day one. A safe, transparent, and enjoyable gaming experience is waiting for you.